Tiếng Việt
Purpose of Collecting Personal Information
This website is managed by ATHL Solutions. When each customer accesses this website, the site automatically stores the IP address along with the domain name. We also use inspection tools such as “cookies”. A cookie stores data sent from the website server to the customer’s browser when they visit the site. This function helps us support and understand the needs and preferences of customers when they visit our website.
We also combine IP and domain information with other data provided by the customer. This information is collected through emails sent to us, registration forms, feedback submissions, support requests, surveys, or participation in contests/promotions.
Scope of Use of Information
Information collected through our website helps us:
– Support customers when purchasing ATHL products.
– Respond to customer inquiries.
– Provide customers with updates about the latest software versions and updates on our website.
– Review and improve the content and interface of the website.
– Conduct customer surveys.
– Promote ATHL’s products and services.
To fulfill the above purposes, our company may share information with ATHL’s partners in Vietnam or abroad. Information may be shared with trusted third parties who can accomplish the stated objectives. However, in such cases, we will strive to ensure that recipients do not misuse customer information beyond the intended scope and will not use the information for illegal purposes. Information will only be disclosed to third parties in special cases when required by law or competent authorities.
Importantly, we do not rent or sell customer information to any third party (unless it involves the sale of our entire business or assets as previously mentioned).
Information Retention Period
Personal data will be stored until there is a request for deletion or the customer logs in and deletes it themselves. Otherwise, all customer information will be securely stored on ATHL’s server system.
Entities That May Access Confidential Information
– ATHL and departments involved in customer support and contract execution.
– ATHL’s partners in Vietnam or abroad.
– Trusted third parties serving the purposes outlined above or in the event of a business/assets sale.
In case of legal requirements: The company is obliged to provide customer information upon request from judicial bodies such as the Procuracy, Courts, or Investigative Police regarding legal violations. No one else has the right to access customer information.
Address of the Information Collector and Manager
ATHL SOLUTIONS JOINT STOCK COMPANY
Address: 95 Ngo Quyen, Hiep Phu Ward, Thu Duc City, Ho Chi Minh City
Email: info@athl.vn
Ownership Information
Owner: Mr. Tran Anh Tuan – Director of ATHL Solutions Joint Stock Company
Methods and Tools for Users to Access and Modify Their Data
Customers have the right to request access, correction, or deletion of their personal information, or if they have any questions about our privacy terms, please email us at info@athl.vn.
Commitment to Customer Information Security
By providing us with their personal information, customers agree to the terms described above. We commit to securing the information provided and using it to bring maximum benefit to customers.
ATHL will strive to ensure customer information is kept confidential. However, due to technical limitations, no data transmission over the internet can be guaranteed to be 100% secure. Therefore, we cannot make a firm guarantee that the information you provide to us will be absolutely safe, and we shall not be liable for unauthorized access to your personal data.
If you do not agree with the terms described above, we recommend that you do not send us your information.
The website may contain links to other websites. These linked websites may be beyond ATHL’s control, and ATHL is not responsible for them. ATHL reserves the right to modify the contents of this page without prior notice. By continuing to use our website after changes are made, you agree to those changes. You are advised to review this page before accessing other content on the site.